How do I open a Master Lock combination lock? What is the dialing sequence?

To open a standard Master Lock combination lock ( 1500D ): Turn the dial 3 times to the right and stop on the first number of the sequence. Turn the dial to the left, past the first number of the sequence, and stop on the second number. Turn the dial to the right and stop on the third number of the sequence. Pull up on the shackle. Watch the Instructional Video

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Q: I have a Master Lock combination lock that has a keyway in the front or back. Can I get a key for my lock?

These locks are registered to a particular business or school and the keys are reserved for their use only. It is possible to purchase up to 12 additional keys if you are a registered end user of the school or institution. Email your request on official letterhead to orders@mlock.com to the attention of Customer Service/Registered Keys. Be sure to include the exact key numbers and any information that will help us find your user registration. The cost is $8.44 per key plus a $5.00 flat fee for shipping, regardless of the number of keys being ordered. A remittance request will accompany your keys. Payment can be made by check or money order (at this time, credit card payments are not accepted).

Find support for your built-in locker locks. We offer combination retrieval, installation instructions, and warranty information.

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My school has combination locks throughout our facility. We've lost the chart booklet that lists the serial numbers and combinations. How can we get a new chart booklet?

To get a new combination chart booklet, please fill out the Chart Request Form.

My school needs to purchase locker locks. How can I get a quote from Master Lock?

To get a quote, you'll need to reach out to a distributor. Please see our list of distributors, or reach out to customer service voor meer informatie.

I have a Master Lock combination lock that has a keyway in the front or back. Can I get a key for my lock?

Deze sloten staan op naam van een bepaald bedrijf of een bepaalde school en de sleutels kunnen alleen door hen worden gebruikt. It is possible to purchase up to 12 additional keys if you are a registered end user of the school or institution.

Email your request on official letterhead to orders@mlock.com to the attention of Customer Service/Registered Keys.

Be sure to include the exact key numbers and any information that will help us find your user registration. The cost is $9.07 per key plus a $5.00 flat fee for shipping, regardless of the number of keys being ordered.

A remittance request will accompany your keys. Payment can be made by check or money order (at this time, credit card payments are not accepted).

How do we change the combinations on our Master Lock built-in locker locks?

Please see our instruction guide for step-by-step instructions. If you have more questions, please watch this instructional video of contact our Customer Care Team.

Our school bought built-in locker locks for our facility. How do we install them?

Please see our installation guides for step-by-step instructions.

1600 Series Installation Instructions

1700 Series Installation Instructions

Wij verzoeken u contact our Customer Care Team if you have more questions.

Hoe open ik een Master Lock-combinatieslot? V: Wat is de draaivolgorde?

Voor het openen van een standaard Master Lock-combinatieslot: (1500D):

Draai de schijf 3 keer naar rechts en stop bij het eerste nummer van de reeks.
Draai de schijf naar links, voorbij het eerste nummer van de reeks, en stop bij het tweede nummer.
Draai de schijf naar rechts en stop bij het derde nummer van de reeks.
Trek de beugel omhoog.

Bekijk de instructievideo.

My school has some combination locker locks that are no longer working. Will Master Lock replace these locks?

We offer a limited lifetime warranty on combination locker locks. If the product fails because of material defect or workmanship, we will replace it free of charge.

To start the warranty process, please contact Customer Care.

Contact
US: 1-800-464-2088
Canada: 1-800-227-9599

You will need to provide:

Lock model number.
Lock serial number.
Complete name and address of the facility.
Lock key number (if applicable).
What the lock is used for and how it failed.

Note:

This warranty gives you specific legal rights and you may have other rights. These rights may vary from state to state, province to province, or country to country.

Master Lock is niet aansprakelijk voor bijkomende of gevolgschade. This warranty does not cover products which have been abused, altered, damaged, misused, cut, or worn. Products over 10 years old are subject to evaluation prior to warranty coverage.

Voor zover bij wet toegestaan verwerpt MASTER LOCK COMPANY alle andere geïmpliceerde en uitdrukkelijke garantieverklaringen, waaronder garanties van verhandelbaarheid en/of geschiktheid voor een bepaald gebruik. Sommige overheden staan niet toe dat bijkomende of gevolgschade wordt uitgesloten of beperkt, dus het kan zijn dat bovengenoemde beperking of uitsluiting niet op u van toepassing is.

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Kwijtgeraakte combinaties opnieuw instellen en terugvinden

Set-your-own combination instructions, combination reset, lost combination help

Verloren sleutels en sleutlvervangingen

Replace keys, replace locks, key duplication

Productonderhoud en -vervangingen

Lock maintenance, warranty information, part replacements

Ondersteuning bij Bluetooth- en elektronische sloten

Bluetooth locks & lock boxes, padlock service

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Adding & removing users, app support, lock settings

Deursloten en hang- en sluitwerk

Replacement parts, commercial door lock service, residential hardware support

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